- How do I contact www.officechairstoday.com?
- We’re available by phone at 678-500-9050, 8:30am to 5:30pm EST (M-F). You may also e-mail us at email@example.com.
- I represent a distributor or manufacturer, and I’d like www.officechairstoday.com to carry my product.
- Great! Please send an e-mail inquiry to firstname.lastname@example.org, and our buyers will evaluate your request.
- Does www.officechairstoday.com have an actual store location?
- No, we’re currently only able to accept internet, email and phone orders.
Ordering and Shipping Status
- How can I submit an order to www.officechairstoday.com?
- We’ll be happy to take your order on our website, by email or by phone at 1-678-500-9050, 8:30am to 5:30pm EST (M-F).
- I just placed an order with www.officechairstoday.com. Now what happens?
- When the order is received, expect a confirmation email with your order details. When your order ships, you can expect an e-mail follow up with the tracking details.
- How do I cancel my order?
- Because of our same day shipping goal, most orders cannot be cancelled once placed. If you need to cancel an order, just give us a call at 678-500-9050, 8:30am to 5:30pm EST (M-F) and we will assist you with your request. Or feel free to e-mail us at email@example.com
- How do I know my order shipped?
- As soon as your order has left our warehouse, simply look for the 'order shipped' email with a link to your tracking info.
- Do you ship on Saturday or Sunday?
- Our warehouse is closed over the weekend, and the shipping methods described only refer to business days. However, if you contact customer service during regular business hours you may request Saturday shipping. An extra fee may be applicable
- Do you ship to Alaska and Hawaii?
- Yes we do! You can call or email us for a shipping quote. We ship to the lower 48 for free except on FOB items.
- How do I contact FedEx?
You may call FedEx at 800-GO-FEDEX (463-3339) or visit: www.fedex.com .
- Why did I receive an e-mail that said www.officechairstoday.com needed to verify information on my order?
- From time to time, we may need additional information to ensure the billing and shipping details are verified. This is especially true of international orders, or orders shipping to an address other than the billing address. If you would prefer to provide this information over the phone, just give us a call at 678-500-9050, 8:30am to 5:30pm EST (M-F).
- Why does www.officechairstoday.com verify my billing and shipping addresses?
- If your billing and shipping addresses are different, we’ll need to spend a little more time processing your order. This is for your protection as well as ours.
- What payment methods does www.officechairstoday.com accept?
- We accept Visa, MasterCard, Discover, American Express, Paypal, personal checks, money orders, cashier's checks, wire transfers (for an additional fee) and CODs (for an additional fee). (Personal and company checks must clear before shipment.) COD and wire transfers require approval.
- Do I have to pay state sales tax on www.officechairstoday.com orders?
- If the billing or shipping addresses are in Georgia, we must charge you a Georgia County sales tax on all orders. Other states are exempt from state sales tax.
- I am a tax-exempt government employee. How do I place an order with www.officechairstoday.com without being charged for tax?
- This would only apply to tax-exempt customers in Georgia (we do not charge tax elsewhere). Just place your order online and select “GA” as your state. After you’ve placed the order and received the confirmation number, please email us with your Government Tax Exempt permit to firstname.lastname@example.org, Attn: Tax Exempt. We’ll then remove the tax, or contact you of there are any problems. If have any questions, just give us a call at 678-500-9050, 8:30am to 5:30pm EST (M-F).